The following cancellation/modification policy will apply: The parties agree that all cancellations or alterations to bookings shall be done in writing only. Any modification/amendment/alteration to an existing confirmed booking itinerary resulting in the value of the revised booking being less than the original booking will constitute a cancellation. The cancellation policy will apply to that portion of the value by which the booking has been adjusted. Any modification to an existing booking’s date will constitute a cancellation followed by a new booking. In the event of any cancellation within the periods provided for he re under ( given as days prior to arrival) Riverside Lodge may charge the following penalty: 30 days and more prior to arrival date, no cancellation fees is payable – provided that any non-refundable/non-transferable deposit will be forfeited; 29 – 15 days before arrival – 30% of the booking value will be forfeited; 14 – 7 days before arrival – 75% of the booking value will be forfeited 6 – 0 days before arrival – 100% of the booking value will be forfeited No shows – 100% of the booking value will be forfeited A 24 hours release period without attracting cancellation fee is allowed for reservations made within the 7 day to arrival period. In the event of Travel restrictions and/or Lock down cancellations, the Covid-19 policy applies. All Prices/Rates are subject to change without prior notice. Meals are non-refundable/non-transferable Above cancellation policy also applies to activities. Rates include 15% VAT and Tourism Levies.